For road warriors and frequent flyers alike, accumulating credit card points and airline miles is part of the fun of travel. But when the pandemic hit, spending your hard-earned points became a bit of a quandary. It left many travelers wondering: “Are my points going to lose value?”, “What will happen to my points that are due to expire?”, and “Should I hang onto my points, or spend them now on things other than travel?”
Now that travel bookings havecrept back towards pre-pandemic levels,我们有一些自己的问题,例如:人们如何花他们的观点?点支出与旅行者的信心相关吗?COVID-19案件中的激增是否有阻碍点支出?
To find the answers to these questions, we analyzed point expenditure data by TripIt users in our点跟踪器feature. We looked across the airline, hotel, rental car, and passenger rail service industries and dug into how travelers have cashed in their points (and miles) since the start of the pandemic.
点跟踪器这是一项雷竞技app官方下载Tripit Pro功能,目前支持150多个奖励计划,包括空中,酒店,交通,停车,餐饮和信用卡奖励。了解有关该功能的更多信息,包括如何监视奖励程序,这里.
这就是我们发现的。
掩盖,袖子向上,轮毂 - 按顺序
根据我们的数据,我们看到了美国疫苗推出的时间与点支出之间有很强的相关性。((Note:Throughout this post, we call airline miles “points” as we view the terms as synonymous.)
Between March 2021 and June 2021, travelers were especially motivated to spend their airline points. In the U.S., point expenditure rose:
- 美国航空公司的387%
- 三角洲气线的125%
- JetBlue Airways的76%
航空点的用法在2021年6月达到顶峰,Tripit用户在全球航空公司上总共花费了8740万点。此后不久,随着美国19号案件在美国的增长,我们看到了点的使用率下降。与六月相比,7月份的点支出下降了12%,而八月份的支出为21%。
Global airline point expenditure totals
Between July 2020 and August 2021, TripIt users spent 831 million points with global airlines:
- British Airways saw 20% of all points spent
- JetBlue看到了所有支出的11%
- Lufthansa saw 10% of all points spent
酒店预订带来了今年夏天的热量
Similar to our airline data, we saw a distinct connection between vaccine rollouts and hotel bookings. However, with hotels, the bookings happened even sooner, i.e. during the window when news of vaccine approvals and initial rollouts began.
酒店集团开始看到2021年1月至2021年3月之间的积分涌入。在此期间,点的用法增加了:
- 53% for IHG
- 希尔顿49%
- 45% for Marriott
随着越来越多的人接种疫苗并放松了旅行限制,点的使用点的用法持续上升。在此时间范围内,点的用法通过:
- 希尔顿的36%
- 13% for IHG
- 万豪酒店3%
Hotel stays peaked over the summer
Tripit用户在2021年5月在全球酒店集团的总共花费了3.21亿分。在接下来的几个月中,点的使用量继续攀升:预订的预订在6月份的预订增长了18%,而7月份的预订则增长了24%(与5月的预订相比)到近4亿点。
However, between July and August 2021—as COVID-19 cases rose in the U.S.—point expenditure decreased by 23%.
Global hotel point expenditure totals
在全球范围内,Tripit用户在2020年7月至2021年8月之间在全球酒店集团上总共花费了36亿分:
- 58% of points were spent at Marriott properties
- 希尔顿酒店花费了28%的积分
- 11% of points were spent at IHG properties
乘火车旅行(点)有片刻
在2020年7月至2021年8月之间,Tripit用户在Amtrak,Deutsche Bahn和Eurostar等旅客铁路服务公司总共花费了170万分。
During the height of the pandemic, Amtrak saw some peak point usage:
- In July 2020, TripIt users spent the most Amtrak points (307,563)
- August 2020 came in second, with TripIt users spending 236,391 Amtrak points that month
These peak train travel months correlate with thereopening of major citieslocated along Amtrak’s busiest route, Northeast Regional. The route provides service between Washington, D.C. and Boston—and covers the train service’s most popular stretch between New York Penn Station and D.C.’s Union Station.
What about the rental car boom we’ve all heard about?
Although TripIt users spent a total of 5.4 million points with rental car companies between July 2020 and August 2021, it seems travelers avoided using their points to pay for their rental cars during the peak summer travel months of the past year.
例如,租赁汽车公司赫兹(Hertz)在2021年4月获得的积分数量最高,比2020年11月(大流行期间使用最低点的月份)为187%。但是,在2021年4月至2021年8月之间,点使用率下降了50%。
什么可能导致这种不太可能的偏差?到今年夏天,租车非常困难。在他们的顶峰时,Tripit数据显示Fourth of July占2020年级的262%(占2019年水平的85%)。
当涉及到今年夏天租车时,现金可能是国王 - 特别是如果您没有足够的积分来覆盖租车价格高涨.
将来我们可以从积分支出中期待什么?
虽然我们在夏天看到的旅行繁荣开始逐渐降温,但酒店和航空公司的点使用量保持一年。与去年相比,酒店的点支出增加了40%,航空公司的支出增加了39%。
当我们进入肩膀季节以及快速的假期季节时,我们知道Tripit用户已经在计划2021年末旅行。每我们在八月发布的调查数据,我们发现那些计划在未来一年中旅行的人,有22%的人计划去感恩节旅行,31%的人计划旅行到冬季假期。
感恩节,50%的旅客飞行计划。一个d while the majority are planning to stay with family or friends (71%), some travelers will stay in a hotel (29%). Looking ahead to winter holidays, travelers are more likely to fly (61%) and stay at hotels (40%) for Christmastime and New Year’s.
但是,随着由于Covid-19引起的旅行的不确定性仍然存在,我们希望旅行者继续预订提供最大灵活性的旅行计划,无论是现金还是积分,都将取决于旅行提供商。
Methodology:Tripit在我们的Point Tracker功能中分析了Tripit用户的点支出数据,用于航空公司,酒店,租车和乘客铁路服务提供商,以在2020年3月至2021年8月之间进行预订。